Order Processing: Once you place your order, you'll receive an order confirmation email. Please allow 1-3 business days for processing. If there are any unexpected delays, we’ll reach out to you immediately.
Shipping Methods:
- Standard Shipping: Small items ship with UPS, FedEx, or USPS. They usually do not need a delivery signature.
- Freight Shipping: Large or heavy items ship with a box truck to your curbside or loading dock. They will schedule a delivery appointment when the shipment is in your area.
Delivery Timeline:
- Processing: Please allow 1-3 business days for us to process your order in our system.
- Handling Time: Some items take longer than others to get ready for shipment. This product should ship out in 3-5 business days days from the time it is processed.
- Transit Time: Once shipped, we will send you the tracking number. Ground orders take 1-5 business days. Freight shipments may take 3-10 business days, depending on your location.
- Delivery Appointment: For freight deliveries, the carrier will contact you to set a delivery time. Someone must be present to receive the delivery.
Receiving Your Shipment: Inspect your shipment for damage before signing the delivery receipt. For any issues, mark “DAMAGED, NEEDS REVIEW,” take photos, and contact us within 2-3 business days.
Assembly Options: Most items require assembly. We offer referrals for professional assembly if needed. Contact us for assistance before or after delivery of your order.
Assembly:
Most items will require some assembly. Majority of customers assemble their own equipment with no issues using the instructions included with every product. If you run into any trouble, you can reach out to us for manufacturer tech support.
Assembly Service: If you require assistance to setup your new equipment, we can refer you to a trusted installer in your area. They will help you with the installation of your equipment at a quoted price.
Commercial Customers: If you are building a gym that needs installation, please reach out. We can assist with gym design, equipment selection, delivery, assembly, and more!
Contact Us: To connect with an installer in your area or get a price quote, please call us at 888-995-4450 or email us at info@selectfitnessusa.com.
Warranty Information:
Select Fitness is an authorized dealer for every product found on our website. Every product available for purchase comes standard with its original manufacturer's warranty, ensuring you receive a functional, quality product.
When you receive your products, rest assured that they are backed by the manufacturer's guarantee.
For specifics on the exact warranty and warranty terms of each product, please see the product details where we mention the warranty of each item.
Residential, light commercial, and full commercial warranties are based on the setting you will use the product. We do our best to detail the specifics of each warranty usage terms on each product.
Contact us if you have questions about specific warranties or need assistance.
To make a warranty claim, please contact us for support. You can also reach out to the manufacturer for help.
